The ones who should be making Resolutions

I love the beginning of the year. It’s the time of the year when you are fooled into thinking that you could set unrealistic goals and achieve them too despite having failed year on year. By now, I’ve read and heard a lot of people all around the globe set resolutions for the New Year.

Do you know what I find surprising? Not a single organization has declared its New Year resolution. This is especially surprising since it is the time of the year when most organizations have concluded or have almost concluded their planning season. It would be a welcoming change to see an organization publically declare that ‘this year our organizations New Year resolution is to –——–‘

I’m not looking for a company to tell me what it plans to achieve in the next 5 years, nor do I expect it to publish a 10 point list of to-fix issues the coming year. One resolution that the organization will focus on wholeheartedly in the coming year will do. It could be as tiny as making the paper work simpler, defining better SLA’s for the complaint cell or just ensuring a cleaner workspace. Having a one point resolution would mean knowing that the entire organization is truly committed to making that happen and the employees can see an effort for the organization to move in the direction and hopefully, when 2016 dawns in, the resolution would have been a success.

Now I know a lot of organizations are not going to be declaring a New Year resolution but how about you get your team/ department to make one?  It’s not too late yet. We are still in the first month of a brand New Year.

Here are some resolutions I’d like the HR department to take on:

  • Finally treat employees as clients and not just say it.
  • Embrace one new technology that will make life easier.
  • Make an effort to connect with people. No, I do not mean over the phone or email. Block some time on your calendar for face to face meetings with both people in your organization as well as outside.
  • Understand the business well enough to surprise your business leaders.
  • Do not use the phrase ‘seat at the table’. You should have found your seat by now.

Have any suggestion for resolutions the HR fraternity needs to take on this year? Let me know in the comments below.

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