At the start of 2021, I decided that in the spirit of independence, I would scrap the cadence of posting every Tuesday and post ‘whenever something interesting happened’. What I didn’t realize is that this turned out to be code for never writing. The realization hit early 2022 and once the rhythm was broken, the … Continue reading Cadence & Culture
May is ‘mental wellbeing’ month. Organizations around the world, including my favorite, Headspace, have a variety of events and launches scheduled throughout the month. However, as importantly, but not enough mentioned 19th May is also Global Accessibility Awareness Day and in some parts celebrated as Global Accessibility Awareness Month (GAAM). It thus quite fitting that … Continue reading Global Accessibility Awareness Day (GAAD)
The last week something amazing happened. For maybe the 100th time ever, an employee gamed a very well-designed HR policy in place at my friend’s company. As I witnessed her navigate the tightrope between wanting to penalize the employee and thanking him for bringing the loophole to light, I recalled yet another of my favorite … Continue reading Chaos Monkey
Launching a new product or service requires tremendous effort in defining the problem, crafting a solution, exploring alternates, and measuring impact. Yet it isn’t rare when despite having found a high impact solution to the problem, we find low adoption. This holds true for not only new launches but also any modifications to existing products … Continue reading The one metric to rule them all: Customer Effort Score
We’ve been discussing the question of ‘where work gets done’ for over two years now. Over this period, I’ve come across at least a dozen brilliant answers, yet they’ve all come apart at the time of implementation. They either get critically examined and shut down early in the process or are so far diluted by … Continue reading Velocity via modularity
If you’ve been around a while, you’ve probably noticed that the posts are getting fewer, Twitter more neglected and that the March (and now April) edition of the podcast never emerged despite me promising that it’ll all pick up pace. If there was ever a time to blame languishing, it would be now. But that … Continue reading Activating Purpose
Biases are good. Shoot me for saying that but deep inside, you know it’s true. The brain creates shortcuts (read biases/heuristics) for a reason. Some of these shortcuts are consciously wired in, some unconsciously learnt over time and some thrown in by the environment we grow up in. Are all biases good, no; but are … Continue reading The one bias to rule them all: Proximity Bias
As we sift through the zillion new ideas that emerge every day, one term that we’ll likely cross paths with many times over is Web3. Almost every second article on the internet related to technology is debating if the term is a fad or the future. Technology, and specifically the internet, is an integral part … Continue reading What is Web3?
2022 is a big year for the HR community for three main reasons: First, it is the year where we’ve finally made peace with the virus. We might still dislike or dare I say, hate it but we’ve come to accept that it is here to stay in some form or the other. There’s a … Continue reading 2022 Word of the year: Sift
Earlier this year, I came across the term ‘trauma-informed workplace’ in a Fast Company article while scouting for potential trends for 2022. I realized I was probably the last one to have been acquainted with this term as it isn’t new. A quick internet search will reveal that this has been a topic of discussion … Continue reading Trauma informed workspace
The HR Business Partner Story 