Like almost every blog post these days, I have been wanting to write about the topic for a while now. I spent almost a week trying to figure how I felt about the term and what I wanted to say. In between moments of being unable to decide which side I was going with and … Continue reading Quiet Quitting: New Term on the Block
The Crying CEO
You may not recognize the name Braden Wallake or the company HyperSocial, but if you’ve logged into LinkedIn in the past two weeks, you’ve likely stumbled upon the term ‘The Crying CEO’. Long story short, Wallake had to let go of some of his employees. He shared his experience via a LinkedIn post and added a … Continue reading The Crying CEO
Cadence & Culture
At the start of 2021, I decided that in the spirit of independence, I would scrap the cadence of posting every Tuesday and post ‘whenever something interesting happened’. What I didn’t realize is that this turned out to be code for never writing. The realization hit early 2022 and once the rhythm was broken, the … Continue reading Cadence & Culture
Global Accessibility Awareness Day (GAAD)
May is ‘mental wellbeing’ month. Organizations around the world, including my favorite, Headspace, have a variety of events and launches scheduled throughout the month. However, as importantly, but not enough mentioned 19th May is also Global Accessibility Awareness Day and in some parts celebrated as Global Accessibility Awareness Month (GAAM). It thus quite fitting that … Continue reading Global Accessibility Awareness Day (GAAD)
Chaos Monkey
The last week something amazing happened. For maybe the 100th time ever, an employee gamed a very well-designed HR policy in place at my friend’s company. As I witnessed her navigate the tightrope between wanting to penalize the employee and thanking him for bringing the loophole to light, I recalled yet another of my favorite … Continue reading Chaos Monkey
The one metric to rule them all: Customer Effort Score
Launching a new product or service requires tremendous effort in defining the problem, crafting a solution, exploring alternates, and measuring impact. Yet it isn’t rare when despite having found a high impact solution to the problem, we find low adoption. This holds true for not only new launches but also any modifications to existing products … Continue reading The one metric to rule them all: Customer Effort Score
Velocity via modularity
We’ve been discussing the question of ‘where work gets done’ for over two years now. Over this period, I’ve come across at least a dozen brilliant answers, yet they’ve all come apart at the time of implementation. They either get critically examined and shut down early in the process or are so far diluted by … Continue reading Velocity via modularity
Activating Purpose
If you’ve been around a while, you’ve probably noticed that the posts are getting fewer, Twitter more neglected and that the March (and now April) edition of the podcast never emerged despite me promising that it’ll all pick up pace. If there was ever a time to blame languishing, it would be now. But that … Continue reading Activating Purpose
The one bias to rule them all: Proximity Bias
Biases are good. Shoot me for saying that but deep inside, you know it’s true. The brain creates shortcuts (read biases/heuristics) for a reason. Some of these shortcuts are consciously wired in, some unconsciously learnt over time and some thrown in by the environment we grow up in. Are all biases good, no; but are … Continue reading The one bias to rule them all: Proximity Bias
What is Web3?
As we sift through the zillion new ideas that emerge every day, one term that we’ll likely cross paths with many times over is Web3. Almost every second article on the internet related to technology is debating if the term is a fad or the future. Technology, and specifically the internet, is an integral part … Continue reading What is Web3?