We’re languishing, now what?

Last week, I wrote about discovering the word for how most of us have been feeling for a while now and accepting the fact that it may be the dominant feeling through the year. Yet, humans being humans are born to fight the status quo and hence the quest to ‘not languish’ continues. Adam Grant … Continue reading We’re languishing, now what?

Reinventing Employee Experience and Workplace Culture Post COVID-19

It has been one year since the world changed due to the pandemic. One complete trip around the sun with a virus piggybacking on us, and we survived. It has been undoubtedly a journey we never imagined embarking on and a difficult one at that. Now, as we make plans for a new future, there are … Continue reading Reinventing Employee Experience and Workplace Culture Post COVID-19

Differentiation: The key to great ideas

Good ideas usually have multiple differences. However, the key to finding the best ideas is to understand which differences lead to long-term competitive advantage. Basing your innovation purely on making something cheaper, or bundling offerings is short term thinking as it’s easy to replicate. The good ideas are these and much more. And the best ideas are so inventive there’s just no comparison.

On Brand vs Generic

A few weeks ago I wrote about my disagreement with referring to the business teams we support as our customers. This isn’t a widely accepted thought and today I will take my argument a step further by attributing the poor design of our HR interventions to this reference. Sounds contrary to popular belief, doesn’t it? We have been conditioned to believe that viewing our business as ‘customers’ will lead to better service. But it doesn’t.