There’s a famous story wherein a statistician tried crossing a river based on the knowledge that the average depth of the river was 6ft. If he were alive today, he’d tell you why averages can be dangerous. However, instead of recounting what happened to this statistician, let me narrate stories from closer to home. Based … Continue reading Rethinking averages
Launching a new product or service requires tremendous effort in defining the problem, crafting a solution, exploring alternates, and measuring impact. Yet it isn’t rare when despite having found a high impact solution to the problem, we find low adoption. This holds true for not only new launches but also any modifications to existing products … Continue reading The one metric to rule them all: Customer Effort Score
Organizations spend a considerable amount of time, money and effort in hiring the right people. Once the employees are in the system it makes good sense to have the tenure balance the investment cost. However, as any working professional would tell you, the calculation isn’t always that simple. In addition to hiring and training costs, … Continue reading Analytics 101: Why People Leave
The hiring teams have one of the toughest jobs in the organization. They have a herculean task of closing requisitions at the wild pace at which businesses open them. Added to that, they also face immense pressure to get the right people into the organization. Given the circumstances, it is only fair that to bring … Continue reading People Analytics 101: Getting Hiring Right
If you haven’t noticed yet, I’m going to say it again – thehrbpstory is now 4 years old and I am very happy. I feel like a proud mother crooning over her baby. The other day, I spent hours poring over my old posts (You should check them out too!) The outcome was an idea … Continue reading Hot topics in ‘HR’
I didn’t think it possible, but SHRM did raise the bar on Day 2. I’m sitting at the airport reflecting on everything I picked up over the 2 days and I can say with confidence that it’s been worth it. Not only have I been exposed to a multitude of options available in the market … Continue reading SHRM Tech Conference 2016 – Day 2, India
The HR Business Partner Story 