When Julia had a brilliant idea recently, she chose not to send it as a simple one-liner. Instead, she used ChatGPT to transform it into a comprehensive email for the leadership team. What started as a paragraph ballooned into a lengthy exposition complete with made up market analysis, generalised implementation strategies, and various unrealistic scenarios. … Continue reading Workslop: The latest productivity killer
In today's business landscape, the pace of change isn't just fast—it's unprecedented. Generative AI has revolutionized business operations, creating opportunities and challenges that seemed like science fiction mere years ago. Meanwhile, geopolitical complexities—from fractured supply chains to escalating trade tensions—demand constant organizational pivots. This isn't simple technological and political disruption—it's a perfect storm of compounding … Continue reading Project Zero: Tackling the Hidden Costs of Accelerating Change
In 2024, a Gallup survey revealed that twenty-two percent of workers feared their jobs would become obsolete due to technology, up from 15% in 2021. If the study were repeated today, I'd bet that percentage would be closer to twenty-five. Since ChatGPT first shook the world in November 2022, the pace of change has accelerated … Continue reading FOBO: The fear of becoming obsolete
The one phrase that summarizes my recent state of mind is unfortunately not original; but as they say, an apt quote is as good as an original remark. Last month, I heard someone repeat a sentence that had been stuck in their head, and now it’s stuck in mine too, because I guarantee every single … Continue reading Ok, let’s talk about GenAI
There are years of growth, years of experimentation and then there are years of efficiency. No prizes for guessing which bucket 2023 falls into. If you are confused, all you have to do is listen to Mark Zuckerberg, CEO of Meta, who has quoted the term ‘year of efficiency’ multiple times over the last six … Continue reading The ‘Year of Digestion’
I have been delaying penning this post for as long as I could. Despite watching Elon Musk slowly strip away every sign of the iconic blue bird, a part of me hoped and continues to hope that someday Twitter as I knew it will return. However, when earlier this week, the icon on my phone … Continue reading R.I.P Twitter
Two things happened when ChatGPT rose to its current popularity: users wanted to use it for almost everything and organizations rushed to create data security policies that would stop employees from doing just that. Employers were petrified that sensitive data would find its way into the public sphere and banned the use of OpenAI on … Continue reading Microsoft’s Copilot is the Future of Work
We live in a world obsessed with data. In many ways, with our every move being tracked, analyzed, and used by innumerable organizations, data is the new currency. This holds true for our workplaces too and while we've begun harvesting more data than ever, even more stays unexplored. One such highly potential source of insights … Continue reading Big Idea 2023: Harvesting meeting data
A decade ago, employees began noticing an interesting shift. Historically, the software, tools and technology available at work was far superior than what was available at home. Then came the wave of personal computers and mobile phones and things began to shift. The ease of use and effectiveness of the software, tools and technology one … Continue reading Consumerisation of the enterprise 2.0
Launching a new product or service requires tremendous effort in defining the problem, crafting a solution, exploring alternates, and measuring impact. Yet it isn’t rare when despite having found a high impact solution to the problem, we find low adoption. This holds true for not only new launches but also any modifications to existing products … Continue reading The one metric to rule them all: Customer Effort Score
The HR Business Partner Story 