Let’s talk about the cost of AI

Dwindling start-up investments, relentless headcount pressures (read layoffs), and an obsession with productivity metrics clearly demonstrate that there's no running away from our current 'era of efficiency.' As organizations continue to grapple with their largest expense, it’s time to talk about the silver bullet that is supposedly solving this big bulging bill i.e., Agents and … Continue reading Let’s talk about the cost of AI

Social Responsibility: The New Competitive Advantage

There was a time when Maslow’s hierarchy dictated how organization structured their benefits. However, times have changed and so has the playing field. Most basic needs determined by Maslow are now offered by organizations across the board and have ceased to lend competitive advantage. In a generation where benefits like working from home, free food … Continue reading Social Responsibility: The New Competitive Advantage

The dreaded Bell Curve again!

It’s the time of the year when your employees are at their lowest productivity level (well, most of the employees). It’s also the time of the year when no one would dream of conducting their employee satisfaction survey (obviously!). This and a few resignations; all because of your performance management system. Shouldn't something this important leave … Continue reading The dreaded Bell Curve again!