What happened to Snaplications?

Through the ages, despite my constant complaint of HR not experimenting as much and staying exactly where it was a decade ago, I must admit that we did take some leaps of faith. We have had our own share of headline grabbing fads that disappeared soon after. Take for example radical transparency. Whatever happened to … Continue reading What happened to Snaplications?

On Brand vs Generic

A few weeks ago I wrote about my disagreement with referring to the business teams we support as our customers. This isn’t a widely accepted thought and today I will take my argument a step further by attributing the poor design of our HR interventions to this reference. Sounds contrary to popular belief, doesn’t it? We have been conditioned to believe that viewing our business as ‘customers’ will lead to better service. But it doesn’t.