There are years of growth, years of experimentation and then there are years of efficiency. No prizes for guessing which bucket 2023 falls into. If you are confused, all you have to do is listen to Mark Zuckerberg, CEO of Meta, who has quoted the term ‘year of efficiency’ multiple times over the last six … Continue reading The ‘Year of Digestion’
Category: HR in the news
Microsoft’s Copilot is the Future of Work
Two things happened when ChatGPT rose to its current popularity: users wanted to use it for almost everything and organizations rushed to create data security policies that would stop employees from doing just that. Employers were petrified that sensitive data would find its way into the public sphere and banned the use of OpenAI on … Continue reading Microsoft’s Copilot is the Future of Work
Shopify’s Meeting Cost Calculator
I have no less than six posts dedicated to meetings on this blog and at least two episodes on the pod where meetings form one of the top three stories of the month. I am not obsessed with meetings but I spend a LOT of time thinking about them and even more time attending them. … Continue reading Shopify’s Meeting Cost Calculator
What stops us from acting in our best interest?
Last week, I had the opportunity to be in the same room as one of the people I admire the most. You may know by now that I call myself a behavioral economics enthusiast and am a big fan of Dan Ariely. When I heard that he was going to be in the same town … Continue reading What stops us from acting in our best interest?
Why are we really going back to the office? – Part 2
In Part 1, we debated the case for pulling people back into the office. The 4C’s: Culture, Collaboration, Creativity and Connection make for a compelling case for why working from an office with colleagues might be a good idea. However, in that post, I also promised to balance the debate and return with my pitch … Continue reading Why are we really going back to the office? – Part 2
Part 1: Why are we really going back to the office?
We’re living in the midst of a perfect storm. With the bank bailouts, focus on optimization and tech layoffs, job security has gone out the window. Organizations are pulling employees back into the office, hard won work life balance is being put to test and all of this while we’re still re-evaluating our relationship with … Continue reading Part 1: Why are we really going back to the office?
Year in Review: 2022
To say 2022 has been an eventful year is an understatement. While many touted this to be the year when we’d finally see some calm and stability, reality clearly thought otherwise. Every time I felt that I had my head wrapped around current world (and personal) events, the next thing came bounding along. I am … Continue reading Year in Review: 2022
Quiet Quitting: New Term on the Block
Like almost every blog post these days, I have been wanting to write about the topic for a while now. I spent almost a week trying to figure how I felt about the term and what I wanted to say. In between moments of being unable to decide which side I was going with and … Continue reading Quiet Quitting: New Term on the Block
The Crying CEO
You may not recognize the name Braden Wallake or the company HyperSocial, but if you’ve logged into LinkedIn in the past two weeks, you’ve likely stumbled upon the term ‘The Crying CEO’. Long story short, Wallake had to let go of some of his employees. He shared his experience via a LinkedIn post and added a … Continue reading The Crying CEO
The one metric to rule them all: Customer Effort Score
Launching a new product or service requires tremendous effort in defining the problem, crafting a solution, exploring alternates, and measuring impact. Yet it isn’t rare when despite having found a high impact solution to the problem, we find low adoption. This holds true for not only new launches but also any modifications to existing products … Continue reading The one metric to rule them all: Customer Effort Score









